**Effective Date: November 6, 2025

**Last Updated: November 6, 2025

Introduction

This Privacy Policy describes how Twisted Pineapple Gifting, LLC (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website and services. We are committed to protecting your privacy and handling your data with care and transparency.

Information We Collect

Information You Provide Directly

When you use our website tools and forms, we collect the following information: Your Contact Information (full name, address, phone number, and email address) and Gift Recipient Information (recipient interests and hobbies, special occasions such as birthdays, anniversaries, holidays, etc., gift preferences and specifications, and any other details you provide to help us select or customize gifts).

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information including browser type and version, device information, IP address, pages visited and time spent on our site, and referring website addresses.

How We Use Your Information

We use the information we collect for the following purposes:

To provide our services: Process your gift consultation requests and deliver personalized gift recommendations and goods.

To communicate with you: Respond to inquiries, send order confirmations, send customized orders, and provide customer support.

To improve our services: Analyze how our website and services are used to enhance user experience.

To process transactions: Facilitate payment and order fulfillment.

To send marketing communications: With your consent, send you updates about our services, special offers, and relevant information (you may opt out at any time).

To comply with legal obligations: Meet legal and regulatory requirements.

Third Party Services

We use third-party service providers to help us operate our business. These third-party providers have their own privacy policies and may collect, use, and share your information according to their terms. We carefully select providers that maintain strong data protection standards, but we encourage you to review their privacy policies.

Data Security

We implement reasonable security measures to protect your personal information from unauthroized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to certain exceptions.

Opt-Out: Unsubscribe from marketing communications at any time.

Withdraw Consent: Where we rely on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us using the information provided below.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information we collect, use, and disclose; the right to request deletion of your personal information; the right to opt out of the sale of your personal information (NOTE: we DO NOT sell personal information); and the right to non-discrimination for exercising your privacy rights.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practice, or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at alicia@twistedpineapplegifting.com

Cookie Policy

What are cookies?

Cookies are small text files placed on your device when you visit our website. They help us understand how you use our site and improve your experience.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly.

Analytics Cookies: Help us understand website traffic and user behavior.

Functional Cookies: Remember your preferences and settings.

Marketing Cookies: May be used to deliver relevant advertisements.

Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.